While Everyone Active manages numerous fitness and leisure centers efficiently, complaint data from our community has flagged several recurring issues that some users face. Common complaints include continued direct debit charges despite canceled memberships, unresponsive customer service with refund requests, and canceled sessions that are not properly communicated to users. Additionally, users have reported feeling humiliated during interactions with staff.
To avoid these issues, we strongly advise customers to diligently monitor their payment statements after canceling memberships and keep records of all communications, including requests for refunds. If any problems arise, promptly contact customer service, document all interactions, and consider escalating the issue to higher management if necessary.
Do you have a dispute or had a bad customer experience with Everyone Active? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Everyone Active.
Our sentiment meter has detected that Everyone Active complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Everyone Active, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Everyone Active over the last 12 months. The graph below shows a monthly breakdown.
Curious about Everyone Active's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Everyone Active. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Everyone Active by calling +441455890508. If you want to reach out to Everyone Active through their own website, you can use their contact form.
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Helpful experiences shared by verified Everyone Active customers. Search, discuss and connect with other people in our community.
Complaint from Lynne Buddry on 23 October 2024 about Everyone Active.
I was a member at sunbury leisure centre and although my membership did not run out until October I was telephoned a couple of months before and told I should renew early to avoid increased charges when Places Leisure took... Read more
Complaint from Angela Ferris on 12 August 2024 about Everyone Active.
Saturday 10th August slow lane swim, this person intoxicated entered the pool in the fast lane, a manager spoke to told him to use the slow lane. This person smelt of strong alcohol he was allowed to continue to swim.... Read more
Complaint from Russ Ayres on 17 March 2024 about Everyone Active.
I booked a swimming session for 12pm online. I made the 21 mile trip to petersfield and arrived 20mins early. To be told by the receptionist sorry we were expecting you we have cancelled the session. I joined the online... Read more
Complaint from Carmel on 13 February 2024 about Everyone Active.
Following developing an acute attack of Trigeminal neuralgia following a private swimming lesson in Northolt pool I cancelled the lessons and discussed with the Clark serving the desk in Northolt my presenting problem and got her to cancel my membership... Read more
Complaint from skuehne on 01 August 2023 about Everyone Active.
Hello, I have trying to get my refund for the 14 day money back guarantee as I had to cancel my membership within that period. I initially received a reply stating that I had to go to the site -... Read more
Complaint from holyghostbombbloodofjesus on 29 July 2023 about Everyone Active.
I HAVE NEVER BEEN SO HUMILATED LIKE THIS IN MY ENTIRE LIFE. DO YOU THINK I THAT FOLLOW MY MUM AM JOBLESS AND WORTHLESS. FIRST, I WANTED TO BUY DRINKS AND SNACKS, THE STAFF AT THE CAFE SHE PRETENDS NOT TO... Read more
Complaint from SJD1976 on 26 February 2023 about Everyone Active.
I contacted the company on the 1st December to cancel my membership. I received a reply email from the company as acknowledgment of the request. An authorised payment was then taken at the start of January. I contacted them again... Read more
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