Coles Supermarkets Complaint Sentiment: Neutral

Our sentiment meter has detected that Coles Supermarkets complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Coles Supermarkets, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Coles Supermarkets complaint process

Do you have a dispute or had a bad customer experience with Coles Supermarkets? Submit your Coles Supermarkets complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coles Supermarkets.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Coles Supermarkets complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Coles Supermarkets?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Coles Supermarkets complaints chart

We have received 2 complaints about Coles Supermarkets over the last 12 months. The graph below shows a monthly breakdown.

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Coles Supermarkets complaint statistics

Curious about Coles Supermarkets's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 9 ratings

Coles Supermarkets reviews: (9)

Authentic experiences shared by our community for your benefit.

Missing Iphone and never left the counter

Complaint from Frustrated Customer 1 on 28 September 2023 about Coles Supermarkets.

On the 21/09/2023 I purchased a iphone xr and stepped back out of the way of other customers to open the box and the seal was already broken, there was no iphone. I never left the front of that store.... Read more

Comments: 0
Rating:

Customer Service from check out operator

Complaint from 2372 on 19 December 2022 about Coles Supermarkets.

Employer has consistently shone Rudner and bullying behaviour 3 different times she has served us. Today we were absolutely stunned and taken aback. First I left a carton of Fanta in trolly but told her. She stuck her nose up... Read more

Comments: 0
Rating:

New promotions

Complaint from 5sLmn2jc on 15 February 2020 about Coles Supermarkets.

I feel the latest promotion toys you are giving out are highly dangerous. It says 5 But most children have have younger siblings and if they got hold of them They could choke. I think this promotion should stop before... Read more

Comments: 0
Rating:

Chicken stuffed with a babies chicken

Complaint from Leteesha armstrong on 29 June 2019 about Coles Supermarkets.

I brought a hole chicken from Coles in Kwinana and i went to cook it and I looked in side and it had a baby chicken shout inside also wasn't plucked properly I also have pics on the chicken... Read more

Comments: 0
Rating:

Sliping and falling at coles

Complaint from Unknown on 26 March 2019 about Coles Supermarkets.

3 weeks i was at coles and slipped on a grape no one at coles cares and they dont even say sorry and dont offer you anything at all not HAPPY one bit Read more

Comments: 0
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