Skip to content
File a complaint

CoinField complaint?

Make it sting!
Launch complaint or find a lawyer

from 19 consumer ratings

Crypto / DeFi / Blockchain

We help resolve your complaint! Our AI cyber hornets are trained to help you write an effective CoinField complaint letter, and make sure your case gets taken seriously.

  • 21complaints
  • 1.0/519 ratings
  • 97hornets launched

Sentiment Good

no complaints in the last 30 days

AI Insights

CoinField complaints statistics

More than half of the people who complained about CoinField say a withdrawal of their funds was held or never sent, and more than a third say they were locked out of their account.

  • 67% want their withdrawal processed or their account opened again
  • 57% say a withdrawal or transfer of their funds was held or never sent
  • 38% say they were locked out of their account or it was suspended
  • 24% say they couldn't reach a person or got no reply

How to complain about CoinField

  • Add your transaction details. Give the date, amount and coin of each withdrawal, and the transaction ID if you have one.
  • Upload proof. Screenshots of your balance, the pending withdrawal and every reply to your support tickets.
  • Say exactly what you want. For example: release my pending withdrawal and send my funds to my own wallet.
File your CoinField complaint

Analysis based on 21 CoinField complaints

CoinField customer service

Twitter / X
@CoinFieldEX

Why use our complaint platform?

01

Written in minutes

We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.

02

We will make some noise!

Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.

03

Your personal case coach

Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.

04

You are not alone

Join 73,522 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.

Media from customers

Media customers uploaded with their complaint

About CoinField

While CoinField is a cryptocurrency exchange brand, the kind of platform where people trade digital assets and move money in and out by bank transfer or card, exchanges attract a well documented set of complaints: withdrawals delayed or refused while a review runs, accounts frozen or closed during identity and source of funds checks, deposits credited to the wrong balance or not at all, trades executing at a different price than displayed, and support reachable only through a ticket queue.

Exchange disputes turn on identifiers: the account or user ID, the transaction hash of every deposit and withdrawal, the order IDs of disputed trades, and any ticket numbers already raised. Keep screenshots of balances at the moment the problem occurred, the emails asking for verification documents with their dates, and bank statements showing money leaving and arriving. Note exact timestamps and the time zone.

Trade executed at a price the screen never showed? Open the case through us. We help you set it out properly, then keep coaching you on what to send and when to push again.

CoinField complaints per month

Nov 2025 - Oct 2026
  • 0 Nov
  • 0 Dec
  • 0 Jan
  • 0 Feb
  • 0 Mar
  • 0 Apr
  • 0 May
  • 0 Jun
  • 0 Jul
  • 0 Aug
  • 0 Sep
  • 0 Oct
Complaints filed on Complain.biz about CoinField in each of the last twelve months.

Common customer service questions about CoinField

How do I file a complaint about CoinField?

Do you have a dispute or a bad customer experience with CoinField? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Just looking for information? Search through all 21 CoinField complaints we received.

How do I reach CoinField customer service?

CoinField offers no phone support, and no consumer email is listed in our data: support runs through the help desk and ticket system on the CoinField website. Be extremely careful with anything else. Phone numbers that come up in a web search for crypto exchange support are frequently scams, and so is anyone who approaches you on Telegram, X or Discord claiming to be CoinField support: never share your password, recovery phrase or screen with them.

Support locked behind a ticket queue and no phone line to call? Start your complaint here, whole trail attached, and we push it out by email, on social media and by printed letter.

Why is my CoinField withdrawal delayed or refused?

Exchanges usually hold withdrawals for identity verification, compliance review or a security flag on the account. Ask CoinField in writing for the specific reason and for a list of exactly which documents or steps are still missing, and keep every reply. Collect your evidence now: screenshots of your balance, the withdrawal request, transaction IDs and every ticket number. Our complaint data shows a clear pattern of vague answers and document requests that repeat endlessly while the money stays inside. Put that entire paper trail in your complaint here and we help you set out the ticket numbers, the transaction IDs and the dates in minutes.

What can I do if my CoinField account is suspended or I cannot log in?

Rule out the simple causes first: a password reset, a two-factor device you no longer have, or an old email address you cannot access. If the account is genuinely suspended, ask CoinField in writing why, what the status of your balance is and how you can retrieve your funds. Do not open a second account to get around a suspension: that tends to make everything worse.

Account suspended and your balance out of reach? Start it through our complaint process and you are not alone: a community of consumers gives advice while you chase your money back, and others with the same problem can back your case up.

Is CoinField legit?

CoinField started out as a real, Canada-based cryptocurrency exchange, so this is not a fake website with an invented name. But our numbers say: be careful. Consumers here rate CoinField 1.0 out of 5, and nearly every complaint tells the same story: accounts that become inaccessible and withdrawals that stall. Whether the exchange still serves its customers reliably is exactly what those complaints call into question, so do not keep money there that you cannot afford to have stuck.

What do people complain about most at CoinField?

So far consumers reported 21 complaints about CoinField here, with an average rating of 1.0 out of 5. The most common themes: accounts that cannot be accessed, sudden suspensions, withdrawals that are delayed or refused, transaction errors that never get fixed and support that stops responding.

Search the cases below to find one like yours.

What happens after I submit my complaint?

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of CoinField through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Can other consumers help me with my CoinField complaint?

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with CoinField can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.

Common CoinField problems

What people who complained about CoinField ran into, in their own words.

Withdrawals stuck or never processed

“I have been trying to withdrawal 1.147 BTC off of the platform since March 21st. They are telling me its a technical issue and may take hours or days.”

Read the complaint

“When I tried to withdraw funds in Feb of this year they kept claiming that they were having technical issues.”

Read the complaint

Locked out of the account

“I have been locked out of my account. The website has been taken down, app doesn't work.”

Read the complaint

“When I try to contact support it tells me my account is suspended and to contact the site administrator:(”

Read the complaint

CoinField complaints

21 complaints

Helpful experiences shared by CoinField customers. Search, discuss and connect with other people in our community.

How CoinField compares

CoinField customer service compared to others in the Crypto / DeFi / Blockchain category.

Company Complaints Biggest problem
Binance 1,092 complaints Verification rejected or account closed
Crypto.com 210 complaints Locked out during verification
Coinbase 172 complaints Account locked with funds inside
Blockchain.com 82 complaints Withdrawals blocked or frozen
CoinField (this page) 21 complaints Withdrawals stuck or never processed
Amboss Space 0 complaints No complaints yet
Tell us how to improve this page

Wrong contact details, a logo that is not yours, or a profile that should not exist? Tell us and we fix it.

Wronged by CoinField?
Send in the hornets.