Chicken Shack Complaint Sentiment: Neutral

Our sentiment meter has detected that Chicken Shack complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chicken Shack, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Chicken Shack complaint process

Do you have a dispute or had a bad customer experience with Chicken Shack? Submit your Chicken Shack complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chicken Shack.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chicken Shack complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chicken Shack?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chicken Shack complaints chart

We have received 0 complaints about Chicken Shack over the last 12 months. The graph below shows a monthly breakdown.

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Chicken Shack complaint statistics

Curious about Chicken Shack's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 7 ratings

Chicken Shack reviews: (7)

Authentic experiences shared by our community for your benefit.

Bad chicken

Complaint from Hackster61 on 10 March 2023 about Chicken Shack.

We have been loyal customers to this restaurant since it opened. Food was always outstanding. However the last 2 times we have ordered the chicken was terrible. First time we had chicken tenders which were tough and unflavored. Just last... Read more

Comments: 0
Rating:

Dry hard ribs

Complaint from dgluckygirl018@gmail.com on 15 May 2022 about Chicken Shack.

I ordered 2 rib dinners, with potatoes and coleslaw. The bill came to $51.88, and I gave a $5.00 tip. On May 14, 2022, at 6:31 p.m. The ribs were all so dry and hard, we couldn't eat them. Just... Read more

Comments: 0
Rating:

Service was bad to customers

Complaint from Matthew church on 03 December 2021 about Chicken Shack.

I placed a order at 7:50pm on the phone from Aden he was really rude kinda treated the job as a joke when I called said I would like to place a order then right after he says u need... Read more

Comments: 0
Rating:

To long to wait

Complaint from Very Unhappy on 05 June 2021 about Chicken Shack.

We ordered our piece chicken dinner with two sides at 5:27 on June 4, 2021. W e had to wait until 5:58. Then the order was missing the order of french fries. Read more

Comments: 0
Rating:

Plastic in mushrooms

Complaint from Pau84 on 01 March 2021 about Chicken Shack.

I had a birthday party today for my son, order over $200 worth of food, great food by the way. Very disappointed when one of our guests found some kind of plastic into one of the mushrooms, and not a... Read more

Comments: 0
Rating:

Food poisoning

Complaint from Cheriekatie on 05 May 2020 about Chicken Shack.

I have complained to just eat a few times as me and my boyfriend both got unwell the day after eating a chicken shack. was feeling sick, warm and both had diaorhea. My boyfriend even had quite a bit of... Read more

Comments: 0
Rating:

Horrible Food

Complaint from Shanell on 02 January 2020 about Chicken Shack.

My niece and I went to chicken shack on Mack in Grosse Pointe on Wednesday 01012020 @ 3:17 pm. She and I purchased two separate orders. I purchased a four piece chicken dinner with a large coleslaw with my butter... Read more

Comments: 0
Rating:

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