CAVA Complaint Sentiment: Neutral

Our sentiment meter has detected that CAVA complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with CAVA, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

CAVA complaint process

Do you have a dispute or had a bad customer experience with CAVA? Submit your CAVA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CAVA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CAVA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CAVA?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CAVA complaints chart

We have received 2 complaints about CAVA over the last 12 months. The graph below shows a monthly breakdown.

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CAVA complaint statistics

Curious about CAVA's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
2.3
/10 7 ratings

CAVA reviews: (7)

Authentic experiences shared by our community for your benefit.

Ordered Meal Not Delivered

Complaint from Dlim on 04 October 2023 about CAVA.

Today, October 4, 2023 I ordered meal from Cava. They charged my CC but did not deliver. See attached receipt below. Read more

Comments: 0
Rating:

Management

Complaint from fiel.enri on 26 August 2023 about CAVA.

A General Manager at Georgetown named Gabe is very very incompetent as a manager. He guilt trips other staff members to stay extra shifts to cover for his behalf and showed plenty of favoritism with some of the staff.... Read more

Comments: 0
Rating:

poor working enviroment

Complaint from mmart445 on 04 January 2023 about CAVA.

Hello my name is Matthew, and I was recently hired by your location in boulder, Colorado. I am writing you today to let you know about my experience thus far as trainee. Ben the General manager hired me after a... Read more

Comments: 0
Rating:

Missing food

Complaint from jessf23505 on 29 September 2022 about CAVA.

Order didn’t have pita bread, carrot sticks or chocolate milk. Read more

Comments: 0
Rating:

Charge for double portion

Complaint from AnthonyJ on 06 April 2022 about CAVA.

I order 2 bowls with half veg, half sweet potatoes. They charge me double, saying I order double portion, which I didn't. They told me that they would have to do my order over. I told them never mind and... Read more

Comments: 0
Rating:

Extra charge on my bill

Complaint from twistedcrab67 on 01 April 2022 about CAVA.

I visit this location about twice a week. I order the same bowl every time I visit this location and was never charged extra from me choosing the harissa honey chicken with my bowl that included a meat. On 33122... Read more

Comments: 0
Rating:

Poor customer service from management

Complaint from Love123 on 07 November 2020 about CAVA.

I ordered online and picked up curbside I clicked everything I wanted on my wrap and when I got home ( 38 mins always ) the wrap had only chicken Lettuce olives and sauce . I called the store to... Read more

Comments: 0
Rating:

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