CAVA complaint: Poor customer service from management
Filed 7 Nov 2020 by Val
I ordered online and picked up curbside I clicked everything I wanted on my wrap and when I got home ( 38 mins always ) the wrap had only chicken Lettuce olives and sauce . I called the store to let the manager know . Mind you the receipt I had stapled to my order had everything I wanted on there so I thought it might of been a mix up but the manager didn’t listen didn’t resolve my problem but told me that’s not how I complain and hung up the phone rude ignorant . Horrible customer service and they will lose business from me if that’s the type of customer service this company allows .
Report
Discussion
0 comments
No comments yet. Been through something similar with CAVA? Start the discussion above.
More CAVA complaints
View all 8Management
A General Manager at Georgetown named Gabe is very very incompetent as a manager. He guilt trips other staff members…
Charge for double portion
I order 2 bowls with half veg, half sweet potatoes. They charge me double, saying I order double portion, which…
Extra charge on my bill
I visit this location about twice a week. I order the same bowl every time I visit this location and…