Complaint: Poor customer service from management

on 07 November 2020 about CAVA in category Food and Beverage Brands

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My complaint:

I ordered online and picked up curbside I clicked everything I wanted on my wrap and when I got home ( 38 mins always ) the wrap had only chicken Lettuce olives and sauce . I called the store to let the manager know . Mind you the receipt I had stapled to my order had everything I wanted on there so I thought it might of been a mix up but the manager didn’t listen didn’t resolve my problem but told me that’s not how I complain and hung up the phone rude ignorant . Horrible customer service and they will lose business from me if that’s the type of customer service this company allows .

0 0 votes
Justified complaint?

Suggested solution:

Apologize and refund me my money but she wanted to argue instead

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