Buffalo Wild Wings complaint?
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from 3 consumer ratings
We help resolve your complaint! Our AI cyber hornets are trained to help you write an effective Buffalo Wild Wings complaint letter, and make sure your case gets taken seriously.
- 4complaints
- 1.0/53 ratings
- 18hornets launched
Sentiment Good
no complaints in the last 30 days
Buffalo Wild Wings customer service
- Customer service number
- 1-866-704-0777
- Customer support
- www.buffalowildwings.com
- Twitter / X
- @BWWings
Contact details checked on 14 Oct 2026
Why use our complaint platform?
Written in minutes
We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.
We will make some noise!
Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.
Your personal case coach
Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.
You are not alone
Join 73,535 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.
Is Buffalo Wild Wings legit?
Legit, mixed reviewsBuffalo Wild Wings is the real thing, a wings and sports bar chain in every US state, and it is at its most stretched when a big game is on. Tables fill and orders pile up, so the wait for a seat or for your food can run long just as the action starts.
What we checked
- Wing chain since 1982
- Head office in Sandy Springs, Georgia
- Ratings on other review websites: 1.5/5
Watch out for
- A long wait for a table or for food when a big game is on.
- A takeout or delivery order missing wings, sides or sauces, found only once you are home.
- A sampler or combo item that has run out, with no substitute offered at the table.
Wings missing from your Buffalo Wild Wings order?
We help you write it, it gets its own public page, and you can have it sent to Buffalo Wild Wings as a formal letter.
File a Buffalo Wild Wings complaint Read the 4 complaints about Buffalo Wild WingsCommon customer service questions about Buffalo Wild Wings
How do I file a complaint about Buffalo Wild Wings?
Do you have a dispute or a bad customer experience with Buffalo Wild Wings? Report it through our website to maximize the chance of getting it resolved.
We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.
How do I reach Buffalo Wild Wings customer service?
The Buffalo Wild Wings guest support number in the US is 1-866-704-0777, and guest feedback also runs through the contact section of the Buffalo Wild Wings website and the app. Our data holds no customer service email address for the company. Guest support routes cases to the restaurant that served you, so have the location, the date and time of the visit, the ticket or order number and your receipt ready.
For anything that happens while you are still in the restaurant, the manager on duty can fix more than a call the next day can. Charged in full for an order that came out wrong? Start your complaint on our website and we help you write it in minutes, drawing on thousands of complaint letters that worked.
How do I complain to Buffalo Wild Wings corporate?
Complaints that a Buffalo Wild Wings restaurant will not settle go to guest relations at corporate, through the contact section of the Buffalo Wild Wings website or by calling 1-866-704-0777. The brand is owned by Inspire Brands, and a large share of locations are franchised, so corporate usually forwards your case to the operator of that restaurant: give the address, the date, the time and the ticket number so it reaches the right owner instead of stalling.
Ask for a case number and keep every reply in one email thread. A complaint raised through our complaint process backs that escalation up: we bring your case to Buffalo Wild Wings through emails, social media and paper complaint letters.
How do I get a refund from Buffalo Wild Wings?
For a dine-in or takeout order, ask the manager on duty at that Buffalo Wild Wings for the refund before you leave, with the receipt or ticket in hand: managers can refund, remake or adjust the check on the spot. For an order placed in the app or on the website, use the order history and the help section in the app and quote the order number. If you ordered through DoorDash, Uber Eats or Grubhub, that platform handles the refund, not Buffalo Wild Wings.
Photograph the food, the packaging and the receipt before anything is cleared away, and note what was missing or wrong. Refused a refund you believe you are owed? Put the location, the date, the ticket number and the amount in your complaint here, and other diners refused at that same Buffalo Wild Wings can back your case up with their own tickets.
How do I complain about a specific Buffalo Wild Wings location?
Name the address, the date and the time of your visit: Buffalo Wild Wings locations are a mix of company-run and franchise-run restaurants, so a complaint about one of them is handled by whoever operates it. Ask for the general manager while you are still there, and follow up through guest support on 1-866-704-0777 if nothing changes, quoting the same details.
Bartender and server conduct, wait times and items that are out of stock are restaurant-level issues that the operator can act on. Concerns about food safety or alcohol service can also be reported to your local health department or state liquor authority.
What do people complain about most at Buffalo Wild Wings?
So far consumers reported 4 complaints about Buffalo Wild Wings here, too few to show a clear pattern yet. Our research shows what typically goes wrong at sports bar and wing chains: bartenders and servers who come across as arrogant or dismissive on busy nights, slow service and long waits for the check, menu items and beers that are out of stock, orders that arrive wrong or cold, and guests who feel the company never really takes their complaint seriously.
Search the cases below to find one like yours.
What happens after I submit my complaint?
Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Buffalo Wild Wings through emails, social media, paper complaint letters and other tools at our disposal.
And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.
Can other consumers help me with my Buffalo Wild Wings complaint?
Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem at Buffalo Wild Wings can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.
Buffalo Wild Wings complaints
Helpful experiences shared by Buffalo Wild Wings customers. Search, discuss and connect with other people in our community.
Buffalo Wild Wings complaints per month
Nov 2025 - Oct 2026Complaints filed on Complain.biz about Buffalo Wild Wings in each of the last twelve months.
Arrogant bartender and server
Arrogant bartender and server, stated that it not his problem that food never was served, and he went down to the other end of…
BWW doesn’t care about customers
Have gone to our local BWW (Mountaineer Blvd. Charleston, WV) on at least three prior occasions. I do not care for BWW but my…
Horrible service
Horrible service from bartender, didn’t offer menus, walked off after fixing drink, very rude.
Products Not Available
This is the 2nd time in 2 weeks they do not have carrots and celery with 0 options to substitute.
How Buffalo Wild Wings compares
Buffalo Wild Wings customer service compared to others in the Fast Food / Delivery category.
| Company | Complaints | Biggest problem |
|---|---|---|
| Domino's Pizza | 3,422 complaints | Cold, burnt or badly made food 28% |
| McDonald's | 1,849 complaints | Wrong or missing items 26% |
| Subway | 1,197 complaints | Stale bread and poor quality food 24% |
| Uber Eats | 737 complaints | Orders that never arrived 32% |
| Buffalo Wild Wings (this page) | 4 complaints | |
| The Counter | 0 complaints | No complaints yet |