Hi, i have health issues and i emailed them back and forth for requesting a refund At first they emailed me that they were going to issue me a refund but now after 2 months they said there is no... Read more
BetterMe complaints
BetterMe Complaint Sentiment: Neutral
Our sentiment meter has detected that BetterMe complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BetterMe, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 17, 2024
BetterMe complaint process
Do you have a dispute or had a bad customer experience with BetterMe? Submit your BetterMe complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BetterMe.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional BetterMe complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about BetterMe?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
BetterMe complaints chart
We have received 6 complaints about BetterMe over the last 12 months. The graph below shows a monthly breakdown.
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BetterMe complaint statistics
Curious about BetterMe's track record in addressing complaints within the Mobile App category? Dive into the all-time complaints data right here!
7
Total complaints
7
Open Complaints
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Complaints pending
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Complaints resolved
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7 ratings
How to contact the customer service of BetterMe?
Below, you will find the contact information for the complaint department of BetterMe. To amplify the impact of your complaint, please use our complaint form.
Webcare email:
support@betterme.tips
Contact form:
For BetterMe support through email, send your inquiry to support@betterme.tips. If you want to reach out to BetterMe through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
BetterMe reviews: (7)
Authentic experiences shared by our community for your benefit.
Refund Request
Complaint from filipatmcb1992 on 24 November 2023 about BetterMe.
Hello, Three weeks a go I ask for the refund of the better 1-on-1 coaching plan (23,99€), which I subscribed by mistake. First I sent an email to the shop@betterme.world who answered me saying: I have noticed that your subscription has been... Read more
No customer service and can’t get a refund
Complaint from amyrussell225 on 19 November 2023 about BetterMe.
I came across the ad for betterme mental health app. They advertised for a free trial to try it out and if u didn’t cancel during that trial, then when it was over youre card would be charged. However what... Read more
Didn't get what I paid for and no response to my multiple emails and complaints
Complaint from AdeleH on 05 October 2023 about BetterMe.
I saw an ad for a personalised 28 day wall Pilates plan on Instagram so followed the link and signed up to the app. There was no personalised plan or no 28 day programme so I went with another company... Read more
Cancel my subscription
Complaint from Raga on 05 October 2023 about BetterMe.
Better me detecting 49.99 for the last 3 months, even after I cancelled my subscription Read more
Subscription charges
Complaint from Shinemoin on 10 July 2023 about BetterMe.
I had cancelled the subscription but again amount was debited from my account with out any notice .please check my app also I haven’t used it nor any services .I want the amount Read more
Charged even after cancellation of subscription !
Complaint from Sparkle on 20 January 2023 about BetterMe.
I signed up for first Trial week @ $9.99 on 10 Jan2023 ; downloaded the app and same day , used the app to turn off auto renewal and cancel subscription so that i didnt get charged automatically for beyond... Read more
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