Airtel Nigeria Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Airtel Nigeria over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Airtel Nigeria's offerings.

Sentiment data last updated on March 28, 2024

Airtel Nigeria complaint process

Do you have a dispute or had a bad customer experience with Airtel Nigeria? Submit your Airtel Nigeria complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Airtel Nigeria.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Airtel Nigeria complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Airtel Nigeria?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Airtel Nigeria complaints chart

We have received 1 complaints about Airtel Nigeria over the last 12 months. The graph below shows a monthly breakdown.

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Airtel Nigeria complaint statistics

Curious about Airtel Nigeria's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
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Complaints pending
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Complaints resolved
1.7
/10 12 ratings

Airtel Nigeria reviews: (12)

Authentic experiences shared by our community for your benefit.

Mifi bundles

Complaint from Enoch on 29 February 2024 about Airtel Nigeria.

I made payment to recharge my airtel mifi on the 3rd of December 2023 on their website via link there, payment was made via flutterwave and receipts and ation received immediately same as bank receipt, still data was not active,... Read more

Comments: 0
Rating:

inexplicable deduction of money from my phone

Complaint from Amal Pepple on 27 February 2023 about Airtel Nigeria.

On 17022023, I ported from GLO to Airtel because the former were deducting money from my phone for sms to UK numbers I did not make. The Airtel staff, who attended to me, instructed me to transfer50,000naira to her account... Read more

Comments: 1
Rating:

Wrongful charge of data

Complaint from Shineshine on 21 January 2023 about Airtel Nigeria.

I wondered how my data of 2Gb got quickly depleted and realized Airtel was also charging my YouTube night activities to my main data instead of my YouTube data, which is provided for this purpose. Read more

Comments: 0
Rating:

My main balance

Complaint from Jessie7 on 26 December 2022 about Airtel Nigeria.

I was owning 395 and I borrowed 500 this evening making it895 because they said no service fee at the time and so they added the 500 to my loan but I didn't receive it in my main balance. Read more

Comments: 1
Rating:

Lack of Internet Connection

Complaint from Pastor on 02 December 2022 about Airtel Nigeria.

I subscribed to the binge bundle of 6 Gb on Monday 28th November, 2022. But on Tuesday 29th the internet connection stopped working till this moment. Please I need this issue resolved. Read more

Comments: 0
Rating:

No value for recharge

Complaint from Gbor on 18 July 2022 about Airtel Nigeria.

Today 18th june 2022, I had 5 pcs of 1,000 recharge cards for use . I tried the first , second and third pins , upon the third recharge that i had to try twice. i got an error message... Read more

Comments: 0
Rating:

False NIN registration Service Manager Misdemeanor

Complaint from ChristedLight on 03 May 2022 about Airtel Nigeria.

Dear sirs, I have today 03052022 requested for the removal of a line falsely registered under my NIN identity no. 98331824872 but which does NOT belong to me. This number is 08121463557. Your service centers are making money from unscrupulous... Read more

Comments: 0
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