Airtel Nigeria complaint: Wrongful charge of data

Name: Wrongful charge of data
Item: Airtel Nigeria
Rating: 3
Author: Blessing

Open 21 Jan 2023 169 views Airlines

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Filed 21 Jan 2023 by Blessing

I wondered how my data of 2Gb got quickly depleted and realized Airtel was also charging my YouTube night activities to my main data instead of my YouTube data, which is provided for this purpose.

Airtel Nigeria complaint: Wrongful charge of data — Photo Blessing uploaded with this complaint

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Case details

Status: Open
Company: Airtel Nigeria
Filed: 21 Jan 2023
Rating: 3/5
Desired resolution: The wrong charges to my main data balance account should be reversed and my main data restored
Problem: Night YouTube use charged to main data
About: data bundle

Progress

Filed
Company notified
Company replied
Resolved

21 Jan 2023 Complaint filed and published
21 Jan 2023 Message from Bizzy: we notified Airtel Nigeria about this complaint.

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