Air Austral Complaint Sentiment: Neutral

Our sentiment meter has detected that Air Austral complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Air Austral, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Air Austral complaint process

Do you have a dispute or had a bad customer experience with Air Austral? Submit your Air Austral complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Air Austral.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Air Austral complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Air Austral?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Air Austral complaints chart

We have received 0 complaints about Air Austral over the last 12 months. The graph below shows a monthly breakdown.

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Air Austral complaint statistics

Curious about Air Austral's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 7 ratings

Air Austral reviews: (7)

Authentic experiences shared by our community for your benefit.

Delay before boarding due to staff incompetency

Complaint from SERV on 29 April 2022 about Air Austral.

Dear Sir or Madam, On 6 April, I left my home in Zaventem, Belgium at 11.30 with my three daughters to catch a train to Brussels, then another train to Paris Charles de Gaulle. We were flying to The Reunion to... Read more

Comments: 0
Rating:

Refund processing more than 8 weeks

Complaint from Kiresen on 16 March 2022 about Air Austral.

We had tickets booked from JHB to Mauritus at the end of November 2021. Due to the travel bans our flights were cancelled. After requesting a refund in Jan 2022 I've yet to receive a cent or a decent piece... Read more

Comments: 0
Rating:

Refund process taking forever

Complaint from Erika07 on 17 January 2022 about Air Austral.

My flight have been cancelled due to Covid 19 restrictions. I have requested a refund, but after searching for someone to help me for very long, I have been informed that my refund request will take up to 48 working... Read more

Comments: 0
Rating:

Need my refund

Complaint from Mithra on 25 October 2021 about Air Austral.

I have booked the tickets through air austral from Chennai to Mauritius and I got a mail from makemytrip that the flight is cancelled.flight no:UU-737 on November 20th Read more

Comments: 0
Rating:

Refund my ticket

Complaint from sudesh on 08 May 2021 about Air Austral.

Hi dear Sir Madame, i Mr Sooriadeo Gungabissoon i bought my Air ticket from Travel2be E-ticket my ticket number749-3880992790 Flight number 4Z 252- SA Airlink Departure Johannesburg intl to Arrival Antananarivo on 18.01.2021 Airline Booking... Read more

Comments: 0
Rating:

Repatriation flight or transfer with another airlines

Complaint from Selvaraj on 24 August 2020 about Air Austral.

I booked the flight ticket with air austral on March chennai to Mauritius and the return flight is 15th of may 2020. My booking reference RZGIAO I arrived Mauritius 14th march 2020, and I'm ready to go back to chennai on... Read more

Comments: 0
Rating:

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