Our sentiment meter has detected that Afterpay complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Afterpay, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with Afterpay? Submit your Afterpay complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 2 complaints about Afterpay over the last 12 months. The graph below shows a monthly breakdown.
Curious about Afterpay's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Afterpay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Afterpay by calling 1-855-289-6014. If you want to reach out to Afterpay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Josetta on 15 January 2024 about Afterpay.
Birkenstock Co. issued a refund of $105 through Afterpay for myself on Dec 7th and I still have not received it. Countless emails trying to get what is rightfully owed to me. But, they just... Read more
Complaint from Kathleenroullier3 on 27 October 2023 about Afterpay.
I have been a loyal customer of Afterpay for over 2 years. I have never once been late or missed a payment, in fact I pay most account orders off weeks earlier than they are due. I have consistently had... Read more
Complaint from kbdotson25 on 15 February 2023 about Afterpay.
So I pushed some paids back on Afterpay I paid them 300 dollars a week ago they wanted me to pay them again I emailed them today they locked account were I can’t make payments if I wanted to I... Read more
Complaint from Dellabeaver on 15 January 2023 about Afterpay.
I brought some items from an Afterpay merchant on 11272022 and still have not received my order. I complained to Afterpay on 12132022 but have not received a satisfactory resolution. All they keep saying is that they... Read more
Complaint from Toomer on 14 January 2023 about Afterpay.
AFTER PAY KEEPS REQUESTING PROOF OF CANCELLATION OF ORDER FROM ME WHEN MY FIRST WIG REFUSES TO SEND IT TO ME AFTER BEING ASKED NUMEROUS TIMES I AM NOW BEING DOUBLE CHARGED FOR AN ITEM I NEVER RECEIVED ... Read more
Complaint from Moses3503 on 14 December 2022 about Afterpay.
I have a stellar repayment history with Afterpay. My limit is $700. I ordered items well below my limit and every transaction was denied. I have been with them over a year and have proved myself repeatedly to them. I’ve... Read more
I have been sending info to Afterpay since Nov-22-22 about my payments and charges no response now a second payment of $ 30.98 is due early December my purchase only came to $ 46.31 this is my 2nd payment of... Read more
Complaint from Chacha153 on 19 November 2022 about Afterpay.
I went to afterpay looked into Walmart added the items I wanted then went to check out afterpay buy now pay later option showed says pock a credit card I did then it showed to log back in I did... Read more
Complaint from Christopherholt1 on 18 November 2022 about Afterpay.
They are totally opaque: impossible to contact and useless for help or support! Don’t give them your business Read more
Complaint from rodriguezlaura1 on 14 November 2022 about Afterpay.
AfterPay took funds from 2 purchases that were not processed with the merchant. The merchant ed there's no partnership nor affilliation between them and AfterPay and this is most likely my orders were not processed. AfterPay is still advertising this... Read more
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