Afterpay complaint: Afterpay will not return your refund

Name: Afterpay will not return your refund
Item: Afterpay
Rating: 1
Author: Josetta

Open 15 Jan 2024 76 views Payment Providers

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Filed 15 Jan 2024 by Josetta

Birkenstock Co. issued a refund of $105 through Afterpay for myself on Dec 7th and I still have not received it. Countless emails trying to get what is rightfully owed to me. But, they just refuse to respond. Please note there have been other complaints of this exact same thing ….. They will not refund your money. So, buyer beware. I will not ever deal with this company again

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Case details

Status: Open
Company: Afterpay
Filed: 15 Jan 2024
Rating: 1/5
Desired resolution: They should give me what is rightfully owed to me. The money that Birkenstock Co.... submitted to them to be returned to me. There customer service is the worst I've ever experienced and have since closed my account with them and will never ever deal with this company again
Problem: Merchant refund never passed on
About: merchant refund
At stake: $105

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2024 Complaint filed and published
15 Jan 2024 Message from Bizzy: we notified Afterpay about this complaint.

See all 10 Afterpay complaints

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