Aer Lingus Complaint Sentiment: Neutral

Our sentiment meter has detected that Aer Lingus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aer Lingus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

Aer Lingus complaint process

Do you have a dispute or had a bad customer experience with Aer Lingus? Submit your Aer Lingus complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Aer Lingus.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Aer Lingus complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Aer Lingus?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Aer Lingus complaints chart

We have received 2 complaints about Aer Lingus over the last 12 months. The graph below shows a monthly breakdown.

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Aer Lingus complaint statistics

Curious about Aer Lingus's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 6 ratings

How to contact the customer service of Aer Lingus?

Below, you will find the contact information for the complaint department of Aer Lingus. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-474-7424
Contact form:

You can contact the customer service of Aer Lingus by calling 1-800-474-7424. If you want to reach out to Aer Lingus through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Aer Lingus reviews: (6)

Authentic experiences shared by our community for your benefit.

Incorrectly charged (USD 350) for baggage

Complaint from Kartikey Trivedi on 17 August 2023 about Aer Lingus.

I bought Aer Lingus tickets Inbound from Boston to LHR and Outbound from EDI - DUB and DUB to BOST (booking ref number: 2EV4TN). On the Inbound leg I carried 10kg of Carry on bag and there were no charges... Read more

Comments: 0
Rating:

Aer Lingus Voucher

Complaint from Carole Barkes on 27 June 2023 about Aer Lingus.

To day 27/6/2023 I spoke to an Agent Venis at Aer Lingus Customer Relations saying that I wanted to book a flight from Cork to LHR/ Return using a voucher in pounds, he said I cannot do that. At the time... Read more

Comments: 0
Rating:

Refund Needed

Complaint from abouquin on 03 December 2022 about Aer Lingus.

Connecting flight from Dublin to Boston Mas was cancelled after waiting 5 hrs in airport 102922. No new flight made by Aer Lingus. Had to sleep on the floor of airport. Rebookied a new flight myself on... Read more

Comments: 0
Rating:

BAD EXPERIENCE

Complaint from Blackwood122 on 13 October 2022 about Aer Lingus.

All I was trying to do was book extra leg room seats on our flight leaving Cork on the 6th December to Lanzarote for 2 weeks. Tried so many times on line and that didnt work so thought it... Read more

Comments: 0
Rating:

LOST BAGGAGE

Complaint from Chaithra Sudhakaran on 17 July 2022 about Aer Lingus.

I was travelling from Kochi to Dublin via connecting flight [COK-AUH-AMS-DUB] on 4th July ,2022. I lost my one luggage and i registered complaint at Dublin airport but I did not get any response from the airport or airlines till... Read more

Comments: 0
Rating:

Refused Boarding

Complaint from G.T. on 14 December 2021 about Aer Lingus.

My Granddaughter and myself had flights booked to travel from UK to U,S.A. via Aer Lingus on December 14, 2021. Our flight had a connecting flight and a 5 hour layover in Dublin, Ireland. We arrived at Birmingham Airport several hours... Read more

Comments: 0
Rating:

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