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Aer Lingus complaint: Aer Lingus Voucher

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Filed 27 Jun 2023 by Carole

To day 27/6/2023 I spoke to an Agent Venis at Aer Lingus Customer Relations saying that I wanted to book a flight from Cork to LHR/ Return using a voucher in pounds, he said I cannot do that.
At the time of obtaining my Voucher we were moving to Ireland and was assured that when I made another booking there would not be a problem, now their is!
What do I do?
Regards
Carole Barkes

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