While Verizon offers extensive communication services nationwide, complaint data from our community has flagged several recurring issues with their service and billing practices. Common complaints include customers paying for services that don't exist, being charged early termination fees even when service is unavailable in their new location, and experiencing bait-and-switch tactics.
To avoid these issues, we strongly advise customers to thoroughly review service availability and contract terms before committing. If problems arise, contact customer service immediately, document all interactions, and gather supporting evidence such as screenshots or written communications to bolster your case. For those moving, verify service availability at the new address to prevent unexpected charges.
Do you have a dispute or had a bad customer experience with Verizon? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Verizon.
Our sentiment meter has detected that Verizon complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Verizon, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Verizon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Verizon's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Verizon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Verizon by calling 1-800-922-0204. If you want to reach out to Verizon through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Verizon customers. Search, discuss and connect with other people in our community.
Complaint from Dfal on 16 August 2023 about Verizon.
Since April of 2023 I have had intermittent service outages, I've called in and spent hours on hold, talking with support agents that offer nothing more than resetting the phone or escalating to a teir 2 tech. I've had new phones... Read more
Complaint from jw5658 on 17 March 2020 about Verizon.
I recently moved from NY 11754 to WI 53132 n Verizon is not serving this area. They said fill out this form and we will waive the fee. They never waved the fee and I am in collection. Also I... Read more
Complaint from Jr blackburn on 02 March 2020 about Verizon.
I got a phone at Walmart they that guy that talk to me told me that my monthly payments would be 58 99 a. Mouth he said I would 15 dallars more if wanted to keep insurance... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
