US Bank Complaint Sentiment: Neutral

Our sentiment meter has detected that US Bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with US Bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

US Bank complaint process

Do you have a dispute or had a bad customer experience with US Bank? Submit your US Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of US Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional US Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about US Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

US Bank complaints chart

We have received 2 complaints about US Bank over the last 12 months. The graph below shows a monthly breakdown.

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US Bank complaint statistics

Curious about US Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 6 ratings

How to contact the customer service of US Bank?

Below, you will find the contact information for the complaint department of US Bank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-872-2657
Contact form:

You can contact the customer service of US Bank by calling 1-800-872-2657. If you want to reach out to US Bank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

US Bank reviews: (6)

Authentic experiences shared by our community for your benefit.

Card complaint

Complaint from Trisha80 on 10 March 2023 about US Bank.

I opted in for reliacard to send me a new card I wanted my card expedited(sent express to receive it within 2days) if u get ur card expidited it’s suppose to cost a $15 fee that’s takin off the funds... Read more

Comments: 0
Rating:

Scamming

Complaint from BriannaJFloyd on 25 August 2020 about US Bank.

I got a Text message from someone that claims they Work for the US Bank but he couldn’t give me the correct information on who he was After the fact I spent 320 on a deposit and Insurance purposes for... Read more

Comments: 0
Rating:

Neglectful customer service

Complaint from Aascher13 on 06 August 2020 about US Bank.

I ordered now 2 replacement cards which is Relia card that unemployment is now using for our benefits payments. Both I never received, I paid out my pocket to have it expedited $15. First time sent UPS left... Read more

Comments: 0
Rating:

Paybefore US bank relia card visa

Complaint from Mameston on 01 December 2018 about US Bank.

They turned off my card that I still had and they knew I new Dr access to my money that day. I was even at support inforcment to ask why it was so late. They deactivated my current card and... Read more

Comments: 0
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