UPS complaint: unhelpful Ai customer service , no choice to talk human

Name: unhelpful Ai customer service , no choice to talk human
Item: UPS
Author: Erdogan

Open 1 Apr 2021 259 views Parcel Couriers

Filed 1 Apr 2021 by Erdogan

Package is not delivered last 3 days , cannot reach human to talk , auto respond and ai help make us crazy

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Case details

Status: Open
Company: UPS
Filed: 1 Apr 2021
Desired resolution: hire people to help people to reach human to explain situation , they make impossible to reach human on purpose. horrible service , horrible ARTIFICAIL INTELLIGENT RESPONDS
Problem: Only AI support for undelivered parcel
About: parcel delivery
Dealing with it for: 3 days

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