Trip.com complaint: Wasting time for changing request

Name: Wasting time for changing request
Item: Trip.com
Rating: 2
Author: Nour

Open 3 Jul 2023 113 views Travel

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Filed 3 Jul 2023 by Nour

wasting a week from my time trying to find a trip suitable for me and covered by my money.
During this week, 2 times i did the booking as recommended by your team (45 minutes each conversation over the phone) and the amount paid already.

I am sorry to inform you that i will complain about the time wasting, and the incorrect information provided.

Booking No.
24784667040

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Case details

Status: Open
Company: Trip.com
Filed: 3 Jul 2023
Rating: 2/5
Desired resolution: Find another trip with no extra cost Refund what paid for 2 times.
Problem: Week lost on bookings with wrong advice
About: trip booking
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

3 Jul 2023 Complaint filed and published
3 Jul 2023 Message from Bizzy: we notified Trip.com about this complaint.

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