Trip.com complaint: Train ticket refund
Filed 8 Nov 2022 by Joanne
Bought ticket on line with trip london to Glasgow unfortunately was not able to go I contacted the company and they said they would cancel the ticket going and the return ticket this was approx over 2 hrs before travelling he also said someone will contact you about refund but no one did. I contacted the service again and again they said they would refund me after taking down my details and asking to copy my phone which I was reluctant to do i then had to send this over to a gsmith which seemed rather weird to me. Again i received no refund and so emailed the company they have told mr that they had no correspondence of the other calls and that I will get a refund only for the return ticket but not the going which was more expensive. I think they have swindled me out of my money and who the hell was I speaking to the janitor ?
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