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Trip.com complaint: No refund or replacement for involuntary flight cancellation

Open 101 views Travel

Filed 28 Apr 2022 by MF

I was forced to find an alternative way to continue my very important trip due to a flight cancellation by the airline. It was not trip.com at first as the flight cancellation was not controlled by them. However, when I tried to raise for flight change, I was turned down 3 times for the reason no replacement flight was available. I was asked to cancel my flight and rebook again with a double-up price. I then requested for refund, and it was auto-canceled again after a few days. I asked for reasons but was pushing here and there without solution. Not to mentioned the agents were rude.

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