Bank statement charge
What is a GOFANTIX* charge on my bank statement?
Who charged you
GoFan online tickets for high school games and events
GOFANTIX* is GoFan, the online ticket service that schools and state athletic associations use to sell tickets to games and events. The charge is usually a ticket or season pass for a high school game, playoff, play or dance, bought from the school named after the asterisk, plus GoFan's convenience fee.
How it can show on a statement
GOFANTIX*GOFANTIX* [SCHOOL OR ASSOCIATION]GOFANTIX* DIAA DELAWAGOFANTIX* APPOQUINIMIN
2 more ways it shows
GOFANTIX* ODESSA HS STGOFANTIX* LAUREL HIGH
Find out what it was
- 1
Search your inbox and spam folder for GoFan and the amount: each purchase sends a confirmation email with the tickets.
- 2
If the tickets were paid with Apple Pay or Google Pay as a guest, look in the inbox of the email address on that Apple or Google account, which may belong to someone else in your family.
- 3
Read the words after the asterisk: it is the school, district or association that sold the ticket. Ask who in your family plays, performs or went to a game there.
- 4
Sign in to the GoFan app or website, or create an account, with the email used for the purchase: tickets bought with that email show up in the account.
- 5
Add up the tickets: GoFan's standard fee for schools is $1 on a ticket of $10 or less and $1 plus 5% of the price on tickets over $10, so a $5 ticket comes to $6.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to GoFan, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “GOFANTIX*”?
GoFan sells tickets for schools, school districts and state athletic associations, and its terms say the payments are credited to the school or association that holds the event. GoFan's own pages do not print a statement name, so the link rests on the lines and on the ticket pages of the sellers named in them: public card records show GOFANTIX* followed by DIAA, the Delaware Interscholastic Athletic Association, and by Delaware high schools, and DIAA's own ticketing page names GoFan as the official platform for its tournament tickets. So the line starts with GOFANTIX and the seller follows after the asterisk: a school, a district or an association. Long names are cut off, so a line can end in DELAWA or APPOQUINIMIN.
GoFan is run by Huddle Tickets, LLC and is part of PlayOn, the company behind the NFHS Network and MaxPreps. The game, the venue and the ticket type do not appear on the statement; they are in the ticket email.
Why you might see this charge
- A ticket to a high school football, basketball or other game, bought in the GoFan app or on the GoFan website.
- A playoff or state championship ticket: some state associations sell their post-season tickets through GoFan, and Delaware's DIAA, for one, takes no cash at the gate for those events.
- A season pass or reserved season seats for a school's home games.
- A ticket for a school play, concert, dance or other school event.
- A ticket for a school fundraiser or booster club event sold through GoFan.
- Tickets bought in the GoFan app or on the website by a student, parent or grandparent in your family with your card.
Is GOFANTIX* legit?
Yes. GoFan is a large, real ticket service for high school sports and school events, run by Huddle Tickets, LLC and part of PlayOn. Many schools and state associations use it, and a GOFANTIX* line normally means tickets that someone bought from the school named after the asterisk.
GoFan's terms do not allow tickets to be resold, so tickets offered by strangers on social media are not GoFan sales, and messages that ask for card details to release tickets prove nothing about the charge. A GOFANTIX* line from a school nobody in your home has a link to may mean someone else used your card details.
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Questions about GOFANTIX*
What is GOFANTIX on my bank statement?
GOFANTIX is the statement name of GoFan, the online ticket service for high school games and events. The name after the asterisk is the school, district or state association that sold the tickets.
Why does my GOFANTIX charge show a school name?
GoFan sells the tickets for the school or association, and the payment is credited to that seller. So the school's name, often cut short, follows GOFANTIX* on the line, such as GOFANTIX* LAUREL HIGH or GOFANTIX* DIAA DELAWA.
Why is my GOFANTIX charge more than the ticket price?
GoFan adds a convenience fee to each ticket. On its standard pricing for schools the fee is $1 for a ticket of $10 or less, and $1 plus 5% of the ticket price above that, so the total is a little higher than the price on the poster or the event page.
Is a Huddle or GoFan charge the same company?
Yes. GoFan is run by Huddle Tickets, LLC, which is part of PlayOn. In public card records, GoFan purchases show as GOFANTIX* followed by the name of the school or association.
What if I did not agree to a GOFANTIX charge?
File a complaint on Complain.biz. GoFan's terms say sales are final, although its page for schools says refunds are issued once an event is cancelled, so a clear, early complaint matters. We write it with you and send it to GoFan, so you do not have to chase it yourself.
Based on
- GoFan Terms of Use (operated by Huddle Tickets, LLC; tickets, merchandise, camps and donations for schools; schools set prices; payments credited to the school; convenience fees; sales final; no resale)
- GoFan: the largest high school ticketing solution in the U.S. (GoFan)
- GoFan for schools: frequently asked questions (athletics, performing arts, dances and other school events; convenience fee of $1, or $1 plus 5% above $10; refunds once a cancelled event is reviewed; a PlayOn company)
- I can't find my tickets: confirmation email, Apple Pay and Google Pay guest checkout, tickets in your account (GoFan Fan Support)
- How to buy tickets for events: app or website, season tickets, guest checkout, fundraisers and booster clubs (GoFan Fan Support)
- Event accessibility and pricing policies: schools and associations set prices for events and season passes (GoFan Fan Support)
- DIAA ticketing: GoFan is the official platform for DIAA tournament tickets, no cash at the gate (Delaware Interscholastic Athletic Association)
- State of Delaware open data: state card transactions (GOFANTIX* lines followed by a school, district or DIAA)