Bank statement charge
What is the HANWHA VISION AMERICA charge on my bank statement?
Who charged you
Hanwha Vision America security cameras for businesses; people also report its name on Samsung orders
HANWHA VISION AMERICA is the US company of Hanwha Vision, a security camera maker that began as Samsung Techwin. People who saw this name report that it matched an order or plan from Samsung's online store, to the cent; a few report charges of 15 cents that matched nothing they bought.
How it can show on a statement
HANWHA VISION AMERICA
Find out what it was
- 1
Compare the amount and date with your orders in your Samsung account and the Samsung order emails in your inbox; people found the amounts matched exactly.
- 2
Check whether you pay a monthly Samsung Care+ plan or another Samsung subscription with the same card around that date.
- 3
Open the transaction details in your banking app: one person found Samsung named there under the Hanwha line.
- 4
Look for a second line for the same amount with Samsung's name: people saw pending lines and reversals for one order under both names.
- 5
If you work with security cameras, ask colleagues whether a parts order went to Hanwha Vision America on this card.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Hanwha Vision America, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “HANWHA VISION AMERICA”?
Hanwha Vision, the Korean maker of Wisenet security cameras, began as Samsung Techwin and is now part of the Hanwha Group; Hanwha Vision America is its US company, based in Teaneck, New Jersey. It sells to businesses through dealers and installers, and its warranty says its products are not for personal, family or household use, so most people have never bought anything from it.
People report that payments to Samsung's online store, such as new Galaxy phones, watches, earbuds and Samsung Care+ plans, showed this name instead of Samsung, with the amounts matching their orders; one person saw Samsung in the transaction details under it. Hanwha has not said why; its public notice says it is working with its credit card service provider to find out why its name appears on some statements.
Why you might see this charge
- An order from Samsung's online store, such as a Galaxy smartphone, watch or earbuds: people report these showed under this name, for the same amount as the order.
- A monthly Samsung Care+ device protection payment, which people also report seeing under this name.
- A refund or return on a Samsung order, which people also report seeing under this name.
- A charge of 15 cents that a few people report and could not match to any purchase.
- A replacement parts order that a business or installer placed with Hanwha Vision America, which it takes with a purchase order and a card authorization form.
Is HANWHA VISION AMERICA legit?
Hanwha Vision America is a real company, the US arm of a large Korean security camera maker. In a public notice, Hanwha says that some people may have noticed an unfamiliar or unauthorized charge under its name, that it "has not engaged in any fraudulent activities related to these charges", and that it is working with its credit card service provider to find out why its name appears on certain statements.
So the name alone does not tell you who took the payment. People who checked report that a line matching a Samsung order to the cent was that order. A small amount that matches nothing you bought is the kind of unfamiliar charge Hanwha's notice describes.
Other charges people look up
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| AMZN Mktp US | Amazon | AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. |
| AMAZON RETA* | Amazon | AMAZON RETA* is Amazon, charging for an order from its store; it is commonly reported on items sold by Amazon itself. |
| 702 SW 8TH ST BENTONVILLE AR | Walmart | 702 SW 8TH ST BENTONVILLE AR is Walmart: the address of its long-time head office, which banks print on online charges… |
| BUYGOODS | BuyGoods | BUYGOODS is BuyGoods Inc., a US company registered in Delaware that sells health and wellness products, such as… |
Questions about HANWHA VISION AMERICA
Why does my Samsung order show as Hanwha Vision America?
People report that Samsung online store orders and Samsung Care+ payments showed this name instead of Samsung, for the exact order amount. Hanwha has not said why: its notice says it is working with its credit card service provider to find out why its name appears. Hanwha Vision began as Samsung Techwin but is a separate company today.
What is the 15 cent Hanwha Vision America charge?
A few people report a charge of 15 cents under this name that they could not match to any purchase. Hanwha's notice does not mention amounts. Check your Samsung orders and the other services on that card for the same date; if nothing matches, it is the kind of unfamiliar charge the notice describes.
Is Hanwha Vision America part of Samsung?
No. Hanwha Vision began as Samsung Techwin, a Samsung group company that Samsung sold to the Hanwha Group, and today it is a separate Hanwha company that sells security cameras to businesses.
What if I did not agree to a HANWHA VISION AMERICA charge?
File a complaint on Complain.biz. We write it with you and send it to the company behind the charge, so you do not have to chase it yourself.
Based on
- Public notice: warning regarding unknown charge under the name Hanwha Vision America (Hanwha Vision America)
- Shared statements: Samsung online store orders and Samsung Care+ payments showing as Hanwha Vision America, and 15 cent charges (Reddit, r/samsunggalaxy)
- Hanwha Vision, founded as Samsung Techwin, a subsidiary of Hanwha Group (Wikipedia)
- About Hanwha Vision: company history and the change of name to Hanwha Vision (Hanwha Vision)
- Warranty policy: products for commercial use, not for personal, family or household use (Hanwha Vision America)
- How do I purchase replacement parts? Purchase order and card authorization form (Hanwha Vision Support)