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What is ANALYTE HEALTH on my card or statement?

Who charged you

Analyte Health the company behind the STDcheck and HealthLabs lab testing sites

ANALYTE HEALTH is the billing name of Analyte Health, the Houston company that runs the online lab testing sites STDcheck and HealthLabs. The charge is usually a lab test ordered on one of those sites, and sometimes an added charge for a prescription after a consultation, or a separate fee for a follow-up test.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Analyte Health.

How it can show on a statement

  • ANALYTE HEALTH

Find out what it was

  1. Search your inbox and spam folder for STDcheck, HealthLabs and the exact amount; an order email from one of these sites with the same date is the most likely match.

  2. Look through your text messages as well: Analyte Health says its texts are sent in the name Analyte Health and show none of its brand names.

  3. Think back to a visit to a lab or a patient service center around that date, or an order you placed and have not used yet, since most orders are paid when they are placed.

  4. If you have an account on one of these sites, open its orders page; HealthLabs keeps an itemized receipt for each order there.

  5. Ask anyone who might use your card, such as a partner or a grown-up child, whether they ordered a lab test online.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Analyte Health, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “ANALYTE HEALTH”?

Analyte Health sells lab tests online under brand names of its own, among them STDcheck and HealthLabs, and puts every order through under its company name. Both sites say the charge shows as ANALYTE HEALTH to protect your privacy, and STDcheck says the same name appears when you pay with an HSA or FSA card. HealthLabs adds that nothing on the statement mentions HealthLabs or the test you ordered.

The seller in the terms is FPK Services, LLC, a Houston business that trades as Analyte Health. A doctor working with the site signs the lab order, consultations run through its affiliated physician group, Wilcrest Medical Group, and the sample is taken at an independent lab. The labs take no payment themselves, which is why the bill comes from Analyte Health and not from the lab you visited.

Why you might see this charge

  • A lab test ordered online from STDcheck, HealthLabs or another Analyte Health site, paid at checkout before the visit to the lab.
  • A pay later order on STDcheck: the test is ordered online and taken at the lab first, and paid before the results are released.
  • A second, separate charge for a follow-up test that the lab adds by itself after a first result; the terms say this fee shows as its own transaction and that you are told when it is charged.
  • An additional charge for a prescription that the site's clinicians send to a pharmacy after a consultation about the results.
  • An order that someone else in your household placed with your card or your HSA or FSA card.

Is ANALYTE HEALTH legit?

Yes. Analyte Health is a real US company, the trading name of FPK Services, LLC in Houston, Texas, and it runs the STDcheck and HealthLabs websites. Both sites state that their charges show as ANALYTE HEALTH, so a line with this name is normally a genuine order for lab testing.

The neutral name is chosen to protect privacy, and that is also what makes a real order hard to recognize, above all when another person in the household placed it. Texts or emails that use these names and ask for card details through a link are something else: check an order in your own account or your own email, never through a link you did not expect.

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Questions about ANALYTE HEALTH

What is ANALYTE HEALTH on my credit card?

It is a payment to Analyte Health, the company behind the online lab testing sites STDcheck and HealthLabs. It is usually a lab test ordered online, and sometimes a prescription added after a consultation or a fee for a follow-up test.

Is ANALYTE HEALTH the same as STDcheck or HealthLabs?

Yes. Analyte Health runs both sites, and both bill under the name ANALYTE HEALTH to protect your privacy, so the site's name does not appear on the statement. Your order email shows which site was used.

Why are there two ANALYTE HEALTH charges?

Two lines can be two separate orders, or an order followed by a fee for a follow-up test the lab ran after the first result. The terms say that fee is charged as a separate transaction and that you are told when it happens.

Is Analyte Health legit?

Yes. Analyte Health is the trading name of FPK Services, LLC in Houston and the company behind STDcheck and HealthLabs. Both sites say their payments appear as ANALYTE HEALTH.

What if I did not agree to an ANALYTE HEALTH charge?

File a complaint on Complain.biz. We write it with you and send it to Analyte Health, so you do not have to chase it yourself.

Based on

  • STD testing payment options: the charge on your statement will appear as ANALYTE HEALTH, also on HSA and FSA cards; Pay Later (STDcheck)
  • Payment options: charges appear on your statement as ANALYTE HEALTH, nothing mentions HealthLabs or the test (HealthLabs)
  • FAQs: our doctors issue the lab order; how will charges appear on my card statement? As ANALYTE HEALTH (HealthLabs)
  • Terms of Service: FPK Services, LLC trading as Analyte Health, which operates brand websites such as STDcheck; texts sent in the name Analyte Health (Analyte Health)
  • Terms of Service: FPK Services, LLC, Houston; follow-up test fees charged as a separate transaction; Wilcrest Medical Group consultations (STDcheck)
  • Terms of Service: follow-up test fees charged as a separate transaction (HealthLabs)
  • About Analyte Health: affiliated physician group Wilcrest Medical Group, consumer health brands for lab testing, consultations and treatments (Analyte Health)
  • Doctor consultation: prescriptions sent to a local pharmacy for an additional charge (STDcheck)
  • Texas open data, active franchise taxpayers: FPK Services LLC, a Texas company in Houston, status active (Texas Open Data Portal)

Charged without asking?
File a complaint about Analyte Health.