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Bank statement charge

What is RONTEC on my bank statement?

Who charged you

Rontec petrol stations under Esso, BP and Shell signs, with Shop'n Drive and Morrisons Daily shops

RONTEC is Rontec Roadside Retail, a UK company that runs more than 260 petrol stations in England and Wales under Esso, BP and Shell signs. The charge is usually fuel or a purchase in the Shop'n Drive or Morrisons Daily shop, with the station's name after RONTEC.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Rontec.

How it can show on a statement

  • RONTEC
  • RONTEC [SITE NAME]
  • RONTEC HEDNESFORD
  • RONTEC ABERGAVENNY
2 more ways it shows
  • RONTEC CLAYTON ROA
  • RONTEC HOYLAKE

Find out what it was

  1. Read the words after RONTEC: they are usually the station's town or road, cut short, so match them with a place you drove through or stopped at.

  2. Think of the brand on the sign rather than Rontec: the pumps may have said Esso, BP or Shell and the shop Shop'n Drive or Morrisons Daily.

  3. Compare the date and time in your banking app with a journey or a stop on the road that day.

  4. Ask anyone who shares your card or car whether they stopped at a petrol station that day.

  5. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Rontec, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “RONTEC”?

Rontec runs the forecourts, while the pumps carry the Esso, BP or Shell name and the shop on site is often a Shop'n Drive or a Morrisons Daily. Card payments at its stations carry Rontec's own name, so the statement shows RONTEC followed by the station's name, usually a town or road and often cut off mid-word, such as RONTEC HEDNESFORD or RONTEC CLAYTON ROA.

Public card records file these lines as service station payments, for amounts from a few pounds to more than a hundred. Rontec does not publish its statement names, so it is not known whether its car washes and electric car chargers show the same RONTEC line.

Why you might see this charge

  • Fuel at an Esso, BP or Shell station that Rontec runs.
  • Food, drinks or groceries from the Shop'n Drive or Morrisons Daily shop on the forecourt, including the Costa, Greggs or Subway counters in some Shop'n Drive stores.
  • Possibly a wash at a wash'n drive car wash or a session at a CHARGE rapid charger for electric cars, both paid by tapping a card on site.
  • Someone else who uses your card stopping for fuel or snacks on a trip.

Is RONTEC legit?

Yes. Rontec Roadside Retail Limited is a UK company registered in London that runs more than 260 forecourts across England and Wales, with its own Shop'n Drive shops, Morrisons Daily stores, wash'n drive car washes and CHARGE electric car chargers. A RONTEC line is a normal payment at one of its stations, whatever fuel brand is on the sign.

If you stopped for fuel or a coffee that day, the line is very likely your own purchase. Texts or emails that ask you to confirm a fuel payment through a link are something else; check the amount against your own receipts and banking app.

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Questions about RONTEC

What is Rontec on my bank statement?

Rontec is the company that runs a petrol station you paid at. It operates more than 260 forecourts in England and Wales, and the words after RONTEC are usually the station's town or road.

Why does it say Rontec when I filled up at an Esso, BP or Shell station?

Rontec owns and runs many stations that sell those brands' fuel. The card payment goes to Rontec, so its name shows instead of the brand on the pumps.

Is Rontec the same as Shop'n Drive?

Shop'n Drive is Rontec's own shop brand, with more than 160 stores on its forecourts. Rontec also runs Morrisons Daily stores at some of its stations.

What if I did not agree to a RONTEC charge?

File a complaint on Complain.biz. We write it with you and send it to Rontec, so you do not have to chase it yourself.

Based on

  • About Rontec: more than 260 service stations under Esso, BP and Shell (Rontec)
  • shop'n drive: forecourt stores with Costa, Greggs and Subway (Rontec)
  • Morrisons Daily stores on Rontec forecourts (Rontec)
  • wash'n drive goes contactless (Rontec)
  • Contactless car washing at wash'n drive (Rontec)
  • CHARGE: rapid EV charging with tap-and-go card payment or app (Rontec)
  • RONTEC ROADSIDE RETAIL LIMITED, company 09129964 (Companies House)
  • Staffordshire County Council: procurement card transactions (RONTEC HEDNESFORD and RONTEC CLAYTON ROA lines, service stations)
  • Haringey Council: purchase card expenditure (RONTEC ABERGAVENNY lines)
  • Wirral Council: P-card payments to suppliers (Rontec Hoylake lines, service stations)

Charged without asking?
File a complaint about Rontec.