ROMWE complaint: Very poor quality

Name: Very poor quality
Item: ROMWE
Author: julia

Open 4 May 2021 132 views Fashion

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Filed 4 May 2021 by julia

I purchased my daughter a bed set and it stated that it came with a comforter. The package arrived the items were so thin like paper! Then when I wanted to return it they want to say I have to pay return shipping even though I’m returning it because of false information on product!

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Case details

Status: Open
Company: ROMWE
Filed: 4 May 2021
Desired resolution: They shouldn't charge me for return shipping!
Problem: Paper-thin bedding, return shipping charged
About: bedding set

Progress

Filed
Company notified
Company replied
Resolved

4 May 2021 Complaint filed and published
4 May 2021 Message from Bizzy: we notified ROMWE about this complaint.

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