Our sentiment meter has detected that Roku complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roku, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 4 complaints about Roku over the last 12 months. The graph below shows a monthly breakdown.
Curious about Roku's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Roku. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Roku by calling 408-556-9391. For Roku support through email, send your inquiry to accessibility@roku.com. If you want to reach out to Roku through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Gaylewilson on 01 August 2023 about Roku.
Roku repeats their commercials sometimes 4 times on a single break. It becomes very annoying. When you watch a program you have to crank the volume to hear the actors talking,then when a commercial break comes on the volume automatically... Read more
Complaint from GerryO on 27 July 2023 about Roku.
I have a Roku TV but after 2 years, I'm now unable to stream anything from the Roku channel. I just get a black screen. Streaming from the mobile app is broke, too. Only receiving playback error messages. Customer support... Read more
Complaint from Chris Creech on 26 May 2023 about Roku.
Your self advertising repeating every few minutes has turned us against your network. Its a sign of poor management and caring about your customers. Chris Creech Read more
Complaint from frank999 on 28 April 2023 about Roku.
I canceled my subscription April 26, 2023 to FOX NATION, and Roku states I am still responsible for paying for an entire year for a channel I am not using. I asked for credit towards purchasing another Roku subscription... Read more
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