Roku complaint: Commercials and volume

Name: Commercials and volume
Item: Roku
Rating: 1
Author: Gayle

Open 1 Aug 2023 114 views Consumer Electronics

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Filed 1 Aug 2023 by Gayle

Roku repeats their commercials sometimes 4 times on a single break. It becomes very annoying.
When you watch a program you have to crank the volume to hear the actors talking,then when a commercial break comes on the volume automatically increases and it blast you out of the room.

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Case details

Status: Open
Company: Roku
Filed: 1 Aug 2023
Rating: 1/5
Desired resolution: Do not show same commercials more than once per break and control the volume.
Problem: Same commercials repeated, ad volume much louder
About: streaming commercials

Progress

Filed
Company notified
Company replied
Resolved

1 Aug 2023 Complaint filed and published
1 Aug 2023 Message from Bizzy: we notified Roku about this complaint.

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