Razer Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Razer over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Razer complaint process

Do you have a dispute or had a bad customer experience with Razer? Submit your Razer complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Razer.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Razer complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Razer?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Razer complaints chart

We have received 2 complaints about Razer over the last 12 months. The graph below shows a monthly breakdown.

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Razer complaint statistics

Curious about Razer's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 5 ratings

How to contact the customer service of Razer?

Below, you will find the contact information for the complaint department of Razer. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-697-2037
Contact form:

You can contact the customer service of Razer by calling 1-888-697-2037. If you want to reach out to Razer through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Razer reviews: (5)

Authentic experiences shared by our community for your benefit.

Gift cards missing digits

Complaint from 4Bidin77 on 11 February 2024 about Razer.

I purchased 3 razer gold gift cards on the 7th of February 2024 from mygiftcardsupply and my friend went to redeem the 2 x $50 cards and they didn’t work and missing digits on both cards, spoke to mygiftcardsupply and... Read more

Comments: 0
Rating:

Didn’t get my device back

Complaint from vcmeamaria on 29 December 2023 about Razer.

In November I have contacted razer because my razer book stoped working. I then sent it to the repair center in Germany so it could be repaired. After a week that they have received my device they have contacted me... Read more

Comments: 0
Rating:

Replacement part

Complaint from fathkirbas on 15 January 2023 about Razer.

I bought a chair from razer almost 2 years ago and it has still warranty bottom part does not work for 3 months and I can not sit on it. I contacted razer customer service many times and explained. They... Read more

Comments: 0
Rating:

Lost a laptop, horrible customer services.

Complaint from Qwer1234 on 08 March 2022 about Razer.

I purchased two laptops from razer in January and they should arrive in February. On February 4 I checked and found that one of the laptop had arrived at my place, so I searched for it at locker, the front... Read more

Comments: 0
Rating:

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