Rakuten Complaint Sentiment: Neutral

Our sentiment meter has detected that Rakuten complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Rakuten, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Rakuten complaint process

Do you have a dispute or had a bad customer experience with Rakuten? Submit your Rakuten complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Rakuten.

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Finally, we can turn your complaint into a professional Rakuten complaint letter — and send it to their corporate office on your behalf.

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Rakuten complaints chart

We have received 1 complaints about Rakuten over the last 12 months. The graph below shows a monthly breakdown.

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Rakuten complaint statistics

Curious about Rakuten's track record in addressing complaints within the Deals / Vouchers / Discount category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 6 ratings

Rakuten reviews: (6)

Authentic experiences shared by our community for your benefit.

Referral bonus issue

Complaint from DpNiral on 01 December 2023 about Rakuten.

During thanksgiving they gave th following offer like , Refer everyone you know.They join and spend $40.You each get $40. So using my family referral link i joined and spend 40$ so i get a joining bonus so... Read more

Comments: 0
Rating:

Rakuten mission hall

Complaint from selbes on 22 April 2023 about Rakuten.

Madam sir With due respect that I selbestar that I used the Rakuten app get from whatsapp and I work here I complete the vip 3 but I can't get permission the withdraw the amount due to my amount is freezing... Read more

Comments: 0
Rating:

Amount withdrawl

Complaint from Sree on 09 April 2023 about Rakuten.

I completed 02 task. VIP 1 2. But when I completed last task of VIP 3, They says that one more task to be complete. After this they say one more task. Which required 42,000-. I don't have money.... Read more

Comments: 2
Rating:

Log In and Cash Back

Complaint from PHLFLYGIRL on 09 February 2023 about Rakuten.

I can't log in to my account. I emailed Rakuten and received automatic messages, no support. Two weeks had past and I fiiled a complaint with BBB and only than did Rakuten reply back. I answered there email inquiry about... Read more

Comments: 0
Rating:

Regarding Account Suspension

Complaint from nisargindian on 10 May 2022 about Rakuten.

Rakuten has flagged my account :- nisargindian@gmail.com for a wrong violation and now have holder my hard earned cashback ($703) and are hesitant enough to get this sorted. Trying to handle this matter the good way of they are kind... Read more

Comments: 0
Rating:

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