Public Storage Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Public Storage over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Public Storage complaint process

Do you have a dispute or had a bad customer experience with Public Storage? Submit your Public Storage complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Public Storage.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Public Storage complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Public Storage?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Public Storage complaints chart

We have received 3 complaints about Public Storage over the last 12 months. The graph below shows a monthly breakdown.

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Public Storage complaint statistics

Curious about Public Storage's track record in addressing complaints within the Public Buildings & Spaces category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 5 ratings

How to contact the customer service of Public Storage?

Below, you will find the contact information for the complaint department of Public Storage. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-567-0759
Contact form:

You can contact the customer service of Public Storage by calling 1-800-567-0759. If you want to reach out to Public Storage through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Public Storage reviews: (5)

Authentic experiences shared by our community for your benefit.

Sold my belongings

Complaint from Princess92 on 05 January 2024 about Public Storage.

Made a payment on 12/13/23 was not aware of a problem until 12/26/23 and spoke with employee in regards to this issue with my payment. (Bank issue) spoke to employee 12/27/23 at 4:09pm.was trying to make it before they closed... Read more

Comments: 0
Rating:

OVERCHARGED

Complaint from RAJ1976 on 02 April 2023 about Public Storage.

I am writing to make a complaint for Public Storage unit at 1901 E West Maple Rd Walled Lake MI,48390. MY unit no at this storage unit was 1676 and my account number was 57839378. I vacated this unit on 01202023 as... Read more

Comments: 0
Rating:

Rude customer service representative

Complaint from LaTanya on 13 November 2022 about Public Storage.

I been with public storage for some years. A month ago I went to the location where my storage is at to take my husband name off the storage and add mine . The African American female about 37-40ish... Read more

Comments: 0
Rating:

Stolen items

Complaint from cynthia59rrogers@gmail.com on 20 July 2022 about Public Storage.

Ive had it since 2019, in it was my heavy tall crystal vase,my large 1977 video cam recorder,and lots of brass all gone.nina the manager had the lock changed twice, in which i later picked up new keys in the... Read more

Comments: 0
Rating:

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