Filed 25 Feb 2025 by Gladecia
I am a disabled 53yr old woman having 4 large storage units. I began renting approx 1 yr ago. I’ve always paid my rent on time and am mindful of my lease, go out of my way to be helpful, and tho I experienced several thefts of my personal property and did not receive appropriate assistance or have my requests for assistance with various issues (ex 1my gate code malfunctioning for well over a month that I requested a new gate code if problem couldn’t be fixed. ex 2 I reported unwanted contact made by another customer as well as someone who was NOT but frequently was on the property), I chose to continue my business because of several other factors that are why I chose this facility location that continue to personally remain relevant while unaware of the nightmare that began about 6months later when Public Storage Management began a series of placing false accusations against me along with the consequences of having been guilty, including but not limited to, holding me as suspected of being on the property after business hours, suspiciously loitering at my unit(s), fraternizing with others whom are associated with other suspicious behavior, stealing from another customer’s unit, and not paying my due rent!
NONE are true. I’ve provided evidence of proof and/or enough info to cease any further speculation and actions by PS.
Also, by my records documenting PS actions, the evidence is strong for proving they are in the wrong, have not followed their own protocol, their overall actions /or not taking action coincides with their lack of accountability or responsibility, and suspect changes made to my accounts for each unit resulting in multiple inaccuracies. All of which have caused me inconveniences of having my access hours restricted, having my units overlocked, having immediate evictions in place against me that would be amended once I was given an opportunity to inquire about and respond but the latest resulted in an abrupt force move out resulting with my personal property in the 4 large units at risk for losing everything I own, and putting thru financial hardships and effecting my health- yet, still always remaining compliant, non confrontational, and suggesting fair resolutions for consideration, and with the last incident I sent multiple emails to the senior execs of the company pleading for intervention of a mediator but never received a response.
Instead, PS collaborated for entrapment against me intending to have me arrested based on false accusations, they also turned me over to debt collection for a debt I do not have, submitted replies that were false to the BBB to my filing a complaint, and still refuse to address/investigate/or even offer a compromise to me for reasons unbeknownst to me.
I suspect I’ve been targeted and set up to for misdirection of focus by one or more individual staff members for the purpose of having focus on the actual wrong doings related to the unusual increase of breakins for the year 2024 and having done very little about it despite having security cameras at every entrance/exit/elevator! This is why I’ve requested an outside mediator to oversee both sides, but never receive a reply.
I remain in a tattered state in limbo being denied access to the units, no help correcting my bill, no acknowledgment at all.
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