Priceline complaint: Uncomfortable Stay

I was given a room where the toliet would not flush. My reservation was a 2 day stay. Reported it to the front desk of hotel. Because there was no manager on site they could not and would change my room. The toliet is not flushing and the room smells and bodily waste is over the restroom. The hotel would not refund my stay. I ask priceline for help because this is who I paid my money too. It took priceline 2 months to tell me I will not be getting a refund. I know the reservation was non refundable but when you have to stay in an room where the toliet will not flush that’s terrible. No one seem to care. The customer was just horrible on both end. How will you feel if you was forced To stay in a stinky smelly unsanitary room. So much for customer service. It bothers me to keep explain ordeal I encounter it was in humane. And no one seem to CARE. So the hotel finally gave me a room change on the 2nd night at 1a in the morning and told me check out is still at 11a. Never again will I book through priceline.I’ve learned to just go ahead and pay the few extra dollars and be comfortable.