Filed 30 May 2021 by Kimberly
I booked my reservation over the phone which was recorded and the rep informed me breakfast was included. When I arrived, I was informed it was not. 7hrs spent wasted on the phone getting no where with the reps on the line who were very rude and disrespectful and treated me as if I was a liar and just trying to get a free food. Horrible service. My first day on vacation spent wasted speaking to disrespectful reps-took time away my kids and enjoyment of my stay. Will never use them again.
Report
Discussion
0 comments
No comments yet. Been through something similar with Priceline? Start the discussion above.
More Priceline complaints
View all 169Poor Customer Service !!!!
I went on line to book a hotel for our next night’s stay. As I was about to book, a…
Loss of $75 for canceling a rental car
I was trying to get the full price of renting a car for 3 days on Priceline. I put in…
Uncomfortable Stay
I was given a room where the toliet would not flush. My reservation was a 2 day stay. Reported it…