Complaint: Rental car ripoff

on 10 March 2022 about Priceline in category Travel

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My complaint:

Booked a 2 flights, hotel room and Rental Car for a trip to Wichita, KS to pick up my husband who has had a stroke there and I live 12 hours away. His recovery plan changed and I contacted priceline to cancel all reservations.

Flights and hotel, no problem. Rental car is non-refundable. OK, but at no point did they outline the price of the car.

I paid $949.53 for 2 people to fly, have a hotel and rental car.

Flights are refunded. Priceline tells me that the price of the Rental car was $541 day. How can anyone afford that.

If the price would have been outlined when I was booking it, I never would have booked.

0 0 votes
Justified complaint?

Suggested solution:

Refund my money for not being transparent about what the Rental car would actually cost. How can you charge someone $541 for a Camry or car of a similar sort.

Or, at least refund part of it.

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