Packlink complaint: Phone missing

Name: Phone missing
Item: Packlink
Rating: 1
Author: peter

Open 23 Mar 2023 167 views Parcel Couriers

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Filed 23 Mar 2023 by peter

I sold a phone on ebay. Used packlink DPD as my delivery company. Paid extra compensation £200.
Parcel sent to wrong address(Not the address what i paid for)Nearly a month now.I had to reimburse seller and ive not got my phone back or any compensation.

Packlink complaint: Phone missing — Photo peter uploaded with this complaint

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Case details

Status: Open
Company: Packlink
Filed: 23 Mar 2023
Rating: 1/5
Desired resolution: Send my original phone or compensation
Problem: Parcel sent to wrong address, no compensation
About: mobile phone parcel
At stake: £200
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

23 Mar 2023 Complaint filed and published
23 Mar 2023 Message from Bizzy: we notified Packlink about this complaint.

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