My complaint:
I use My Hermes vis Pack Link for collection and delivery of items
an item collected on the 200720121 has not been delivered
I entered the pack link ref number as a follow up to address the non delivery but each time it says the reference is wrong
Ref
GBEBAY2021-3faf986b-8021-4cb6-b117-ec157d2d43e7-ec157d2d4387
I cannot proceed beyond this point
Suggested solution:
I have reimbursed the buyer the sum of £14.80 and request that this sum be reimbursed to me
