Packlink complaint: Failed delivery

Name: Failed delivery
Item: Packlink
Author: Philip

Open 30 Jul 2021 135 views Parcel Couriers

Filed 30 Jul 2021 by Philip

I use My Hermes vis Pack Link for collection and delivery of items
an item collected on the 200720121 has not been delivered

I entered the pack link ref number as a follow up to address the non delivery but each time it says the reference is wrong

Ref
GBEBAY2021-3faf986b-8021-4cb6-b117-ec157d2d43e7-ec157d2d4387

I cannot proceed beyond this point

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Case details

Status: Open
Company: Packlink
Filed: 30 Jul 2021
Desired resolution: I have reimbursed the buyer the sum of £14.80 and request that this sum be reimbursed to me
Problem: Collected parcel never delivered
About: parcel delivery
At stake: £14.80

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