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Packlink complaint: extra charges

Open 109 views Parcel Couriers

Filed 24 Oct 2022 by Ana

My experience has been terrible. Two months after getting my parcel I got charged 25 euros extra because according to Packlink, my pack was 2 cm wider than the accepted measure. And, if you disagree please send us a photograph of the package to certify the weight and dimensions of your package (using a ruler to certify the dimensions and a scale for the weight)I will never use it anymore . I throw away that box two months ago! Horrible service. Never again

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