Packlink complaint: extra charges

Complaint from annitta88 reported on 24 October 2022 about Packlink

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My complaint:

My experience has been terrible. Two months after getting my parcel I got charged 25 euros extra because according to Packlink, my pack was 2 cm wider than the accepted measure. And, if you disagree please send us a photograph of the package to certify the weight and dimensions of your package (using a ruler to certify the dimensions and a scale for the weight)I will never use it anymore . I throw away that box two months ago! Horrible service. Never again

Suggested solution:

i want my 25 euros back

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