Filed 29 Nov 2021 by Evans
Hi, my name is Evans, I booked two flight tickets on the 22nd of September 2021 via Opodo website for myself and daughter to fly with Royal Air Maroc to Nigeria on the 13th of December and returning the 2nd of January 2022. The total cost of the tickets was £1,757.57 . On the 22nd of Nov, I received a cancellation email notification directly from Airline, royal Air Maroc and was asked to contact my agent (opodo) to process a full refund hence it was the airline that cancelled my flights to the high rise of covid 19 cases in the United Kingdom.
I have however made several contacts with opodo but have said I will not be due for any refund. This is indeed beyond my understanding, a flight that was cancelled by the airline?. This complaint was made to complaint.biz.
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