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Opodo complaint: Flight was cancelled but I wasn’t informed

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Filed 10 Jul 2021 by Ademola

I booked my ticket on the 4th of April, airline reference UWVISG to travel to Nigeria on the 15th of July. I got an email to say booking ed only to then call opodo yesterday on the 9th of July and was told my ticket had been cancelled weeks ago but I didn’t get an email to claim it was cancelled. The person I spoke to know the phone was very rude and would not help at all. He hung up on me. The service received from opodo has been horrible. I had to call the airline directly to see what help can be rendered as the reason I’m traveling is for my daughters wedding and that can not be avoided.

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