Old Navy complaint: Never received order

Name: Never received order
Item: Old Navy
Rating: 1
Author: Mary

Open 12 Oct 2023 117 views Fashion

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Filed 12 Oct 2023 by Mary

I received an email from old navy and the post office that my package was delivered to my mailbox but I never received it. Old Navy will not send me a replacement order or refund my money

Old Navy complaint: Never received order — Photo Mary uploaded with this complaint

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Case details

Status: Open
Company: Old Navy
Filed: 12 Oct 2023
Rating: 1/5
Desired resolution: Refund my account or send replacement
Problem: Parcel marked delivered, never received
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

12 Oct 2023 Complaint filed and published
12 Oct 2023 Message from Bizzy: we notified Old Navy about this complaint.

See all 7 Old Navy complaints

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