Old Navy complaint: Boots made my legs bleed, Old Navy refused to refund for defected product that hurts customer

Complaint from JasmineL reported on 22 September 2023 about Old Navy

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

The edge of the boots are too hard and rough, scraped the skin on both of my legs the first day I wore it. Talked to customer support and they gave me an easy system limitation and refused to refund. The wound is there and I can’t wear the boots anymore cos it’ll only hurt even more. Do not buy anything on sale with them cos they won’t refund you even if the product is unwearable.

Suggested solution:

Issue a refund for the boots

Old Navy complaint Boots made my legs bleed, Old Navy refused to refund for defected product that hurts customer
Old Navy complaint Boots made my legs bleed, Old Navy refused to refund for defected product that hurts customer
Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments