Our sentiment meter has detected that Nespresso complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Nespresso, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Nespresso? Submit your Nespresso complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 3 complaints about Nespresso over the last 12 months. The graph below shows a monthly breakdown.
Curious about Nespresso's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Nespresso. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Nespresso by calling 1-800-566-0571. If you want to reach out to Nespresso through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Gracemay1 on 09 October 2023 about Nespresso.
I purchased Vertuo Next Deluxe machine on 16th July 2023- it stopped working end of August 2023 Was picked up beginning of September by DPD he did not leave another machine for me to use whilst mine was being looked... Read more
Complaint from Kevcar28 on 07 August 2023 about Nespresso.
I placed an order for 50 Starbucks capsules and only 40 arrived. I rang customer services and they said they can’t send out the 10 capsules that are missing. As they can only send out a minimum of 50. They... Read more
Complaint from Gine on 06 July 2023 about Nespresso.
This is our family’s 4th Nespresso machine that has broken. The matte black round head was gifted to my husband Dec 2022, Used until may 2023 and not once again not working. We do not have a receipt... Read more
Complaint from Donna Langley on 07 March 2023 about Nespresso.
Ordered £65 worth of coffee capsules on 28223 for next day delivery. Then got an email about 90 minutes later stating it would be delivered in 2-5 days. Emailed to discuss and phoned them. Was told they were having warehouse... Read more
Complaint from MICHAEL EISENMAN on 27 January 2022 about Nespresso.
I ordered a $337.00 order january 3, 2022 - I just received it on January 24th. I spoke to 5 different telephone contact center agents and they all failed in their attempts to get the machine out and delivered. Once... Read more
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