Nespresso complaint: Failed delivery and no contact
Filed 30 Sep 2024 by John
My order was supposed to be delivered by September 27 at latest. The delivery company notified me of this and then said the driver had failed to deliver. They then notified me that it would be delivered the next day. They informed me it had been delivered the next day but no parcel appeared. I could not contact the delivery company and so I tried Nespresso customer services. That took two hours and couldn’t be reached for two days. I’m now having to wait another 3-5 days. Very grudging and menial compensation offered. It used to be very good; why has it changed.
Report
Discussion
0 comments
No comments yet. Been through something similar with Nespresso? Start the discussion above.