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Filed 3 Nov 2021 by Egidijus

Hello

My brother booked the flights through MyTrip.
Tel. 370 698 76360
Mr Egidijus Tamonis

Email [email protected]
L6ENV9

Mr Egidijus Tamonis booked the flights from Vilnius to Cape Town and back from Cape Town to Vilnius with Turkish Airlines
UE6S7K which was cancelled due to the change of schedule.

The agency MyTrip has requested the refund and it was refunded on 962021.

Mr Egidijus Tamonis has requested to change the flights, however, because the flights cost had been refunded, he was not able to do this.
He contacted agency on numerous times and finally MyTrip told him that the would get the ation form Turkish Airlines with regard to refund and then they would transfer the refund to him.
However, MyTrip responded that the case was closed now ( Order L6ENV9 ) and they would not do a refund.

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