Mytrip.com complaint: No customer service and no refund
Filed 21 Aug 2023 by MD
My ticket was on 27/12/2022 I bought this ticket for £986 because my father passed away. My flight was cancelled, In 04/01/23 they received refund from airlines I can see it on my trip apps, it should not be taken no more than 6 days,it said on the apps.but I am still waiting for my refund.every time I contacted with them , they said somebody will contact me in 24h,48h,72h or 1h , escalating, payroll is working etc.
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