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Mytrip.com complaint: Failure to pay cancellations

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Filed 1 Nov 2021 by Anthony

My Trip received notification I wished to cancel my flights with them four days before my flight. They advised me to cancel with Turkish Airlines which I did. They only contacted me today to say I was a no show, one day after my flight. Their customer service is appalling. I was held in a queue for 30 minutes without reaching anybody. Their contact form did not work on my Android phone

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