Mytrip.com complaint: NO REFUND, COMPANY KEEPS BEATING AROUND TO AVOID ISSUING A REFUND

I’ve been waiting on a refund since September 2021 and they’re giving me all these run arounds. I orignally booked with mytrip and got a flight through flair airlines, flair airline had cancelled one of my flights without any notice. I asked for a refund for the inconvenience, flair has done their part to refund me my money WITH a ation email of the refund being issued. BUT there was no refund shown on my bank statement, i have called flair multiple times just for them to tell me maybe i had booked through a 3rd party. I was refunded $56CAD for my seat from my trip but no refund for my flight after requesting a refund for the flight that never happened. They told me to talk to my bank because there was a chargeback when they tried to refund me. With a chargeback they said it can take up to 3 months to lift, so it would’ve been lifted Feb 24, 2022. They asked me to call back and only then they can process my refund no problem, i called back and they told me to call the bank because they’ll be dealing with it cause theres been a chargeback. I have already called my bank multiple times to address the issue and the bank said theres no reason why they would hold my refund or send a chargeback and that it was a way of the company saying we’ll keep beating around and not refund you your money. So i called Mytrip customer service again and they said because a chargeback has been placed and it will need to be verified by the bank for them to go forward with the refund process and they will need to with the bank for a verdict of the refund. Last time i talked to the bank they said they only received a refund from Mytrip for my seat but no trace of a refund for the trip itself. So i don’t know why getting a refund for the flight is so hard when they’ve already refunded me for my seat due to a cancellation with no issues. I never got a notification or any calls regarding the trip refund EXCEPT for the seat refund. This is such an annoying and frustrating process to go back and forth for a refund. I have already called my bank and asked them if there was any trace of a refund coming from mytrip and there was only one for the seat but no other trace for the flight refunds. As per the bank, they do hold or decline a refund because it belongs to the customer. There is no reason that the bank could be involved in this, only mytrip but they continue to push me to talk with my bank even after explaining that i have already talked to both agent and the dispute agents regarding this. The agent has told me that i needed to call the bank to that there would be no interference with the refund being issued. So i did and i called them back and they keep telling me to contact the bank.