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Mytrip.com complaint: Checked baggage paid for but not included

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Filed 25 Feb 2022 by Nicola

I booked through Mytrip by flights to Budapest (21st-24th Feb 2022) but when I checked in for my return flight Ryanair said there was no checked in luggage. They informed me I had to contact you. I called twice (and held on for 10mins each time), I also emailed (both of these on 23rd Feb). I waited until the 24th Feb but when I did not receive a response I had to check in as my flight left that day. As I had a mini suitcase and expected to be able to take this on the plane I had to pay for the luggage and went for the cheapest way of doing this.

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