Mytrip.com complaint: Still waiting for refundvouchers

Name: Still waiting for refundvouchers
Item: Mytrip.com
Author: Alison

Open 11 Oct 2021 156 views Travel

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Filed 11 Oct 2021 by Alison

In March 2021 thai airways cancelled our flights back to the uk. We eventually managed to rebook new tickets with a different airline. 18 months later and numerous emails later no resolution at all from my trip: no refund, no vouchers, nothing. Shocking customer service. We would like this resolved. Any ideas?

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Case details

Status: Open
Company: Mytrip.com
Filed: 11 Oct 2021
Desired resolution: Firstly respond! Secondly DO SOMETHING. 18 months and no refund or vouchers!!!
Problem: No refund or vouchers for cancelled flights
About: cancelled flights
Dealing with it for: 540 days

Progress

Filed
Company notified
Company replied
Resolved

11 Oct 2021 Complaint filed and published
11 Oct 2021 Message from Bizzy: we notified Mytrip.com about this complaint.

See all 314 Mytrip.com complaints

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